About Us

WHAT WE DO

We are a nationwide company that specializes in professionally managed warehouse labor.  Since 2002, Crusader has been serving our customers all across the US.  Headquartered in Chattanooga, Tennessee, Crusader provides a wide range of logistics services with a core specialty in loading and unloading freight. This includes unloading containers, railcars, and trailers at warehouses and distribution centers.

In the past few years Crusader has expanded our services to other areas of the warehouse in an effort to meet our customer’s needs with the same efficiency and quality they have come to expect.

While our customer base is strong in the South, we consider our market area to be nationwide. With our skilled management team, mobilizing to a new location or establishing a new account is as seamless as possible.Whether it’s your first day or fifth year as our customer our goal is to provide the highest level of customer service, consistent savings and increase in productivity.

 

OUR MISSION

To be the preferred choice for managed labor and value added services by partnering with warehouses and distribution centers to reduce labor cost, increase productivity, increase safety, and provide unmatched customer service.

 

OUR BACKGROUND & TEAM MEMBERS…

Crusader Staffing Associates For 18 years we have specialized in the loading and unloading of floor-loaded trailers. Over the last the 3 years we have also been contracted the run entire warehouses as a complete labor resource. From moving hardware products to Foodservice to dry-goods through a flow through facility, CSA knows how to get it done quickly economically and correctly. We provide professional service and well-trained Managers and Supervisors. Along with our freight handlers. We pride ourselves on our service, and to that end we provide quality service-oriented people to accommodate your needs.

 

DELL HAMILTON (FOUNDER & CEO)

Dell, 54, founded CSA in June of 2002. Crusader was one of three finalists for Chattanooga Chamber of Commerce Small Business of the Year in 2006 and one of the “Fast 50” growing companies honored by Business TN Magazine in 2005. Prior to founding CSA, Mr. Hamilton founded Progressive Logistics Services (PLS) in April of 1996. While Owner of PLS, Mr. Hamilton led the company in growth in sales to $10,000,000 with operations in 17 states and 1,000 employees. Mr. Hamilton was nominated as one of five finalists for the Memphis Business Journal Executive of the Year in 1996 and Small Business of the year in 1997. Prior to founding PLS, Mr. Hamilton served 6 years as Vice President of Sales of D & D Loading Service, and helped D & D grow from $600,000 in sales to over $3,000,000. In 1995, D & D was nominated as one of five finalists of Memphis Business Journal Small Business of the Year. Mr. Hamilton also serves Chattanooga on several non profit boards.

 

DELL HAMILTON III (PRESIDENT)

Dell 3 has been with us for the past 6 years, he brings over 15 years of experience to our company in both the unloading business and attention to office detail. While still in high school Dell began his experience of unloading trucks on a daily basis. After completing high school and attending college at Tennessee Temple University he had the opportunity to work with Progressive Logistics in the summer of each year of college. Upon completing college, Dell began to work with Tennessee Temple as the Assistant Dir. of Financial Aid and then moving to the Dir. of Financial Aid. After 4 years he answered the call to be the Director of Alumni Affairs at Tennessee Temple. While working in Alumni Affairs and coaching soccer for the university his future company Crusader Staffing was beginning to show growth. Within a year of becoming the Director of Alumni Affairs the opportunity to work with his current company, Crusader Staffing Associates, came available. He now serves our company in the capacity of President.

 

FIELD MANAGEMENT

At each location Crusader provides our services, we have an onsite manager to oversee our day to day operations. It is the responsibility of our manager to work hand in hand with the management of our customer. They play a vital role in meeting the needs of our customers. They are also responsible for maintaining correct staffing levels to fully support the customer.

 

HOME OFFICE STAFF

The Home Office Staff is located in Chattanooga. Their primary responsibility is to help and support the field management. Our home office goal is to provide the best possible customer service day in and day out. Along with providing support to the field, the staff handles all day to day office operations in the following areas: payroll, accounts payable, accounts receivable, accounting, and IT. The home office staff play a vital role in the success of our company.